Frequently Asked Questions
Everything you need to know about your APLUG experience.
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days, while international orders may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply visit our returns portal to start your request.
How do I find my correct size?
Each product page features a detailed size guide. We recommend measuring a similar garment you own to compare against our specific item dimensions.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout.
Are your products ethically sourced?
Yes, APLUG is committed to sustainable fashion. We partner only with manufacturers who adhere to fair labor practices and environmental standards.
How can I track my order?
Once your order ships, you will receive a confirmation email containing a tracking link to monitor your package's journey in real-time.